Shipping

Orders ship Monday-Saturday with the exception of postal holidays. All orders ship within 3-5 business days of the purchase date. At times when I experience a higher volume of orders this time period may be extended. All orders are shipped via USPS.

DOMESTIC SHIPPING RATES
Shipping rates have increased. I am pleased to offer flat rate shipping, $7.10 on small boxes, 12.85 on medium boxes and free shipping on orders $50 or more for shipping within the US. (free shipping available only @ www.joshicabeauty.com)

TRACKING
Tracking numbers are provided for all orders to the US & Canada. You will receive your tracking number when your order is shipped.

US MILITARY AND DIPLOMATIC ADDRESSES
We do ship to all APO, DPO and FPO addresses.

CUSTOMS FEES
All international customers are responsible for any additional fees that may be incurred by their country's customs office.

LOST PACKAGES
We will replace lost packages after a certain time period has passed.
After 3 weeks for domestic packages.
After 6 weeks for international packages.
If your order has not arrived in what you deem a timely manner, please contact us. We are happy to do all that we can to help you track down your package.