Joshica Beauty Q&A

Welcome to the Joshica Beauty Q&A page! Here, we've gathered some of the most frequently asked questions about our products and brand. If you have a question that's not answered here, feel free to reach out to us directly.

Product Information

Q: What ingredients are used in Joshica Beauty products?

A: At Joshica Beauty, we prioritize natural and organic ingredients in all our products. We believe in harnessing the power of nature to provide effective and safe beauty solutions. Our formulations are free from harsh chemicals, parabens, and sulfates, ensuring they are gentle on your hair and skin.

Q: Are your products suitable for all hair types?

A: No, our products are designed to cater to a curly, coily, kinky, and wavy textures. We understand the diverse needs of natural hair and have formulated our products to nourish and enhance your unique hair type.

Q: How often should I use the Shea Hair Butter?

A: We recommend using the Shea Hair Butter as needed, depending on your hair type and desired level of moisture. For best results, apply it to damp hair after washing or use it as a styling aid to lock in moisture and add shine.

Q: Can I use the Rosemary Grapefruit Lime Curl Softening Cream on wet hair?

A: Absolutely! For optimal results, apply the Curl Softening Cream to damp hair. This allows the product to penetrate the hair shaft more effectively, providing maximum softness and definition. Use daily for best results.

Ordering and Shipping

Q: How long does it take to process and ship an order?

A: Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but you can expect to receive your order within 5-7 business days for domestic deliveries. International shipping times may vary.

Q: What is your return policy?

A: We want you to be completely satisfied with your purchase. If you are not happy with a product, please contact our customer service team within 14 days of receiving your order for assistance with returns or exchanges.

Brand Values

Q: Is Joshica Beauty cruelty-free?

A: Yes, we are proud to be a cruelty-free brand. We do not test our products on animals, and we ensure our suppliers adhere to the same ethical standards.

Q: How does Joshica Beauty support the natural hair community?

A: Joshica Beauty is committed to celebrating and empowering the natural hair community. We offer educational resources, engage with our community through social media, and collaborate with influencers who share our values. Our mission is to inspire and uplift individuals on their natural hair journey.

We hope this Q&A has been helpful! If you have any other questions, please don't hesitate to contact us @ hello@joshicabeauty.com. We're here to support you on your beauty journey.